Refund and Cancellation Policy

Last updated: 21 October 2026

skilltech108 sells digital products, such as the 30-Day Knowledge-to-Skill Lab (PDF, Word file and spreadsheet tracker). The file is delivered as soon as payment succeeds, and it cannot be returned.

Our approach to refunds

Digital products lose their value as soon as they are emailed, so we consider all sales final. But if something is wrong, tell us and we will make it right.

We have a large number of free resources, and we keep adding new ones. Please use them as much as you can, and read the sample pages, before you buy. It would be embarrassing for both of us if you asked for a refund and we could not give one.

When we will make it right

Tell us if something is wrong. We will fix the problem, or refund you if we cannot fix it, in cases like these:

You were charged more than once for the same product.
Payment succeeded but the download link or email did not arrive.
The file is corrupted or will not open, and we cannot replace it with a working one.

Write to us within 7 days of the purchase at [email protected] with the email address used for payment and the payment reference. We reply within 3 working days.

How refunds are paid

Where a refund is approved, it goes back to the original payment method. It usually reaches your account in 5 to 10 working days, depending on your bank or card issuer.

Free products

Free workbooks and resources are not sold, so no payment or refund applies.

Questions about this policy: [email protected]. Skilltech108, 803, Lodha UTIP, Mumbai, Thane 421302, India.