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ISO Beingcert ISO/IEC 20000 Lead Implementer Exam Sample Questions (Q30-Q35):
NEW QUESTION # 30
What action should UX Software take to mitigate residual risks? Refer to scenario 4.
- A. UX Software should evaluate, calculate, and document the value of risk reduction following risk treatment
- B. UX Software should accept the residual risks only above the acceptance level
- C. UX Software should immediately implement new controls to treat all residual risks
Answer: A
NEW QUESTION # 31
How can Invalid Electric's ensure that Us employees are prepared for the audit?
- A. By showing the employees the internal audit reports so they can anticipate the questions asked by the auditor
- B. By allowing the employees to observe the technologies used
- C. By conducting practice Interviews with the employees
Answer: C
NEW QUESTION # 32
Which of the following is NOT part of the steps required by ISO/IEC 27001 that an organization must take when a nonconformity is detected?
- A. React to the nonconformity, take action to control and correct it. and deal with its consequences
- B. Communicate the details of the nonconformity to every employee of the organization and suspend the employee that caused the nonconformity
- C. Evaluate the need for action to eliminate the causes of the nonconformity so that it does not recur or occur elsewhere
Answer: B
Explanation:
According to the ISO/IEC 27001 : 2022 Lead Implementer course, the steps required by ISO/IEC 27001 that an organization must take when a nonconformity is detected are as follows1:
* React to the nonconformity, take action to control and correct it, and deal with its consequences
* Evaluate the need for action to eliminate the causes of the nonconformity so that it does not recur or occur elsewhere
* Implement any action needed
* Review the effectiveness of the corrective action
* Make changes to the information security management system (ISMS) if necessary Therefore, communicating the details of the nonconformity to every employee of the organization and suspending the employee that caused the nonconformity is not part of the steps required by ISO/IEC
27001. This option is not only unnecessary, but also potentially harmful, as it could violate the principles of confidentiality, integrity, and availability of information, as well as the human rights and dignity of the employee involved2. Instead, the organization should follow the established procedures for reporting, recording, and analyzing nonconformities, and ensure that the corrective actions are appropriate, proportional, and fair3.
References: 1: PECB, ISO/IEC 27001 Lead Implementer Course, Module 10: Nonconformity and Corrective Action, slide 9 2: PECB, ISO/IEC 27001 Lead Implementer Course, Module 10: Nonconformity and Corrective Action, slide 10 3: PECB, ISO/IEC 27001 Lead Implementer Course, Module 10: Nonconformity and Corrective Action, slide 11
NEW QUESTION # 33
Scenario 4: TradeB. a commercial bank that has just entered the market, accepts deposits from its clients and offers basic financial services and loans for investments. TradeB has decided to implement an information security management system (ISMS) based on ISO/IEC 27001 Having no experience of a management
[