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Scrum Professional Scrum Product Owner II Sample Questions (Q26-Q31):

NEW QUESTION # 26
The Developers inform the Product Owner during the Sprint that they are not likely to complete everything they forecasted. What would you expect a Product Owner to do?
(choose the best answer)

A. Skip Product Backlog refinement activities.
B. Reduce the scope of the Sprint, if possible, to still meet the Sprint Goal.
C. Inform management that more resources are needed.
D. End the Sprint, since the goal cannot be achieved.
E. Change the Sprint Goal to match what the Developers can deliver.

Answer: B

Explanation:
According to the Professional Scrum Product Owner™ II certification guide1, the Product Owner is accountable for maximizing the value of the product resulting from the work of the Scrum Team. This means that the Product Owner should collaborate with the Developers and the Scrum Master to find the best way to deliver value in the current Sprint, even if the initial forecast is not met. The Product Owner should not change or abandon the Sprint Goal, as it is a commitment made by the Scrum Team during Sprint Planning. The Product Owner should also not skip Product Backlog refinement activities, as they are essential for preparing the Product Backlog for future Sprints. The Product Owner should not end the Sprint prematurely, as it may cause more disruption and waste than delivering a potentially releasable Increment. The Product Owner should not inform management that more resources are needed, as it may imply that the Scrum Team is not self-organizing and cross-functional. The Product Owner should respect the Developers' autonomy and professionalism and support them in finding the best solution to the problem. Therefore, the best answer is to reduce the scope of the Sprint, if possible, to still meet the Sprint Goal. This means that the Product Owner and the Developers should negotiate the scope of the Sprint Backlog within the Sprint, removing or adding Product Backlog items that are aligned with the Sprint Goal and the value delivery. References: 1: Professional Scrum Product Owner™ II Certification | Scrum.org

NEW QUESTION # 27
What typically happens if Product Backlog items are not sufficiently clear during Sprint Planning?
(choose the best answer)

A. Nothing, so long as the Product Owner gives the Developers a clear Sprint Goal.
B. The meeting is cancelled so refinement can be done first.
C. The Scrum Master should not allow this to happen. Look for a new Scrum Master and re-start the Sprint.
D. Nothing in particular.
E. The Developers will have difficulty creating a forecast of work for the Sprint.

Answer: E

Explanation:
If Product Backlog items are not sufficiently clear during Sprint Planning, the Developers will typically have difficulty creating a forecast of work for the Sprint (B). This is because the clarity of the Product Backlog items is crucial for the Developers to understand what is expected and to plan their work accordingly. The Scrum framework emphasizes the importance of a well-refined Product Backlog for effective Sprint Planning

NEW QUESTION # 28
You are a Product Owner for a product that publishes customer usage rates by feature.
An influential stakeholder does not believe the data showing the usage rates, and insists that a particular feature is essential, despite data showing low usage rates. The stakeholder believes that measuring feature usage is a waste of time.
As Product Owner you have confirmed that the data is accurate and believe that the data is valuable to help you and your team. What should you do?
(choose the best answer)

A. Continue to measure and publish the data, to provide openness and transparency, and use it to inform your decisions.
B. Stop measuring feature usage to appease the stakeholder.
C. Continue measuring feature usage and use it to inform your decisions, but do not publish it.

Answer: A

Explanation:
As a Product Owner, you are accountable for maximizing the value of the product and the work of the Scrum Team. To do this, you need to have a clear understanding of the product vision, the product value, and the product backlog management. Measuring feature usage is one way to gather empirical evidence of the value delivered by the product and the feedback from the customers and users. This data can help you validate or invalidate your assumptions, prioritize the product backlog items, and inspect and adapt the product strategy.
Therefore, measuring feature usage is not a waste of time, but a valuable practice for agile product management.
Moreover, as a Product Owner, you are also responsible for engaging with the stakeholders and customers, and providing them with transparency and openness. This means that you should share the data and the insights you gain from it with them, and invite them to collaborate with you and the Scrum Team. This can help you build trust and alignment, and foster a culture of experimentation and learning. Therefore, you should not hide the data or stop measuring it, but rather use it as a basis for constructive dialogue and decision making.
References:
Professional Scrum Product Owner™ II Certification
Managing Products with Agility
Evidence-Based Management

NEW QUESTION # 29
Your organization uses NPS (Net Promoter Score) measures to understand your customers' satisfaction levels. Your team had invested a lot of time and effort creating and delivering a release that included many new product features. After a few months, you see that the NPS score did not improve.
What other measures can help you to better understand this outcome? (choose the best two answers)

A. Installed Version
B. Lead Time
C. Market Share
D. Release Frequency
E. Feature Usage Index

Answer: B,E

NEW QUESTION # 30
In order to justify the price increase of a product, your primary objective should be to:
(choose the best answer)

A. Improve the value experienced by the customer.
B. Add more features to make the product more attractive.
C. Reduce the price for a period of time before increasing it above the original price.
D. Reduce the number of features to make the product easier to use.

Answer: A

Explanation:
According to the PSPO II resources, a product owner should optimize the value of the product and the work of the Scrum Team1. One way to do this is to improve the value experienced by the customer, which is the perception and evaluation of the product by the customer2. A price increase can be justified if the customer perceives that the product delivers more value than the cost3. This can be achieved by enhancing the product quality, functionality, usability, or design, or by providing additional benefits or services to the customer4. The other options are not effective ways to justify a price increase, as they may either reduce the value experienced by the customer, or increase the cost without increasing the value. References:
* 1: The Scrum Guide
* 2: User Experience
* 3: Value-Based Pricing
* 4: 8 Techniques to Justify a Price Increase
* : Justification for a Price Increase: Positioning For Success

NEW QUESTION # 31
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